
Microsoft 365 or Google Workspace for Your Business?
Choosing between Microsoft 365 and Google Workspace affects every person in your organisation, every day. Email, document creation, file storage, video calls, and team collaboration all depend on this decision.
Quick Summary: Microsoft 365 wins on desktop app power, offline capability, security depth, and Australian software compatibility. Google Workspace wins on real-time collaboration, simplicity, ease of setup, and consistent cross-platform experience.
Both platforms serve the Australian market well, but the right choice depends on your team size, industry, existing tools, and working style. This guide covers pricing, features, and specific recommendations by business type.
Australian Pricing Comparison (AUD, ex-GST)
Both platforms offer competitive pricing — value depends on the features your team actually uses
Entry Level
Mid-Range
Premium
Enterprise
Prices as of July 2026. All prices in AUD, ex-GST. Annual billing shown. Monthly billing is typically 20% higher.
Feature-by-Feature Comparison
| Feature | Microsoft 365 | Google Workspace | Winner | Why |
|---|---|---|---|---|
| Starting Price (AUD) | $9/user/month (Business Basic) | $10.80/user/month (Business Starter) | Microsoft 365 | M365 Business Basic is slightly cheaper at the entry level |
| Desktop Applications | Full Word, Excel, PowerPoint, Outlook desktop apps | Web-based Docs, Sheets, Slides only | Microsoft 365 | M365 includes full-featured desktop applications |
| Email (Business) | Outlook — 50GB mailbox, shared mailboxes, focused inbox | Gmail — 30GB (Starter), powerful search, labels | Microsoft 365 | Outlook offers more advanced business email features |
| Cloud Storage | 1TB OneDrive per user + SharePoint | 30GB (Starter), 2TB (Standard), 5TB (Plus) | Google Workspace | Google offers more storage at Standard and Plus tiers |
| Real-Time Collaboration | Good co-authoring in web apps, slower in desktop | Excellent — built for simultaneous editing | Google Workspace | Google Docs pioneered real-time collaboration |
| Video Conferencing | Teams — breakout rooms, recording, whiteboard, 300 users | Meet — simple, browser-based, up to 500 users (Plus) | Microsoft 365 | Teams offers more advanced meeting features |
| Offline Capability | Full offline desktop apps, auto-sync on reconnect | Limited offline via Chrome browser only | Microsoft 365 | Desktop apps work fully offline without configuration |
| Security & Compliance | Advanced threat protection, DLP, Intune, Defender | Vault archiving, endpoint management, DLP (Plus) | Microsoft 365 | M365 Business Premium includes more security tools |
| Admin Console | Microsoft 365 Admin Center — comprehensive but complex | Google Admin Console — clean, intuitive interface | Google Workspace | Google admin console is easier to navigate and manage |
| Integration Ecosystem | Power Platform, Azure, 400+ connectors | Google Cloud, AppSheet, Marketplace apps | Microsoft 365 | Larger ecosystem of business integrations and automation |
| Spreadsheet Power | Excel — macros, VBA, pivot tables, Power Query | Sheets — simpler, Apps Script, good for collaboration | Microsoft 365 | Excel remains the gold standard for complex spreadsheets |
| Ease of Setup | Moderate — more configuration options and complexity | Easy — minimal setup, browser-based from day one | Google Workspace | Google Workspace is faster to deploy and simpler to manage |
Overall Score: Microsoft 365: 7 winsGoogle Workspace: 4 winsTie: 1
Microsoft 365 Pros & Cons
Advantages
- Full-featured desktop applications (Word, Excel, PowerPoint)
- Superior offline capability for remote and field workers
- Advanced security features included in Business Premium
- Excel macros, VBA, and Power Query for complex data work
- Microsoft Teams for comprehensive collaboration
- Better integration with Australian accounting software (MYOB, Xero)
- SharePoint for intranet and document management
- Power Platform (Power Automate, Power BI, Power Apps)
- Larger enterprise ecosystem and partner network
- Familiar interface for most Australian office workers
Limitations
- More complex setup and administration
- Desktop apps can be slow to sync with cloud changes
- Teams can feel overwhelming with too many features
- Licensing tiers can be confusing
- Some features require Windows — Mac experience differs
- Real-time co-editing in desktop apps not as smooth as Google
- Higher cost for full-featured Business Premium tier
- OneDrive sync issues can frustrate users
Google Workspace Pros & Cons
Advantages
- Excellent real-time collaboration in Docs, Sheets, Slides
- Simple, intuitive admin console
- Fast deployment — works from any browser on any device
- Clean, distraction-free interface
- Superior search across all files and emails
- More generous storage at Standard and Plus tiers
- Google Meet works without software installation
- Consistent experience across Mac, Windows, ChromeOS
- Lower learning curve for non-technical teams
- Strong AI features with Gemini integration
Limitations
- No full desktop applications — web-based only
- Limited offline capability (Chrome browser only)
- Google Sheets cannot match Excel for complex analysis
- Fewer enterprise security controls at lower tiers
- Document formatting less precise than Word/PowerPoint
- Smaller integration ecosystem for Australian business tools
- Limited macro and automation capabilities vs Excel VBA
- Printing and page layout control weaker than Office apps
Which Platform Fits Your Business Type?
The right choice depends more on your industry and working style than on raw feature counts
Professional Services (Law, Accounting, Consulting)
Key features: Word templates, Excel macros, Outlook calendar, SharePoint DMS
Creative Agencies (Design, Marketing, Media)
Key features: Real-time Docs collaboration, easy sharing, cross-platform consistency
Retail & Hospitality
Key features: Low-cost email, browser access, shared calendars, Google Forms
Construction & Trades
Key features: Offline access, Excel job costing, Teams project comms, SharePoint DMS
Startups & Tech Companies
Key features: Fast setup, real-time collaboration, SaaS integrations, low overhead
Healthcare & Regulated Industries
Key features: DLP, compliance tools, Intune MDM, audit trails, IRAP assessed
Australian Market Considerations
Factors specific to Australian businesses choosing between these platforms
Data Residency
Both Microsoft and Google operate Australian data centres (Sydney and Melbourne regions). Microsoft 365 data residency is available for all business plans. Google Workspace stores core data in-region for Australian customers. For government and regulated industries, both meet Australian data sovereignty requirements, though Microsoft has stronger IRAP assessment credentials.
Slight M365 advantageAccounting Integration
Australian accountants overwhelmingly use Excel. MYOB exports to Excel natively. Xero integrates with both platforms but Excel exports are standard for BAS preparation, tax returns, and financial reporting. If your accountant or bookkeeper needs to work with your files, Microsoft 365 creates less friction.
M365 advantageRemote & Regional Access
Many Australian businesses operate in regional areas with unreliable internet. Microsoft 365 desktop apps work fully offline with automatic sync. Google Workspace requires an internet connection for most functionality, with limited offline mode only in Chrome. For mining, agriculture, construction, and regional businesses, M365 offline access is critical.
M365 advantageIT Support Availability
The Australian IT support market has significantly more Microsoft-certified professionals than Google-certified ones. Finding local MSPs (managed service providers) and IT consultants with Microsoft expertise is easier and often cheaper. Google Workspace support talent is growing but still smaller in Australia.
M365 advantageAnnual Cost — 20-Person Australian Team
Prices ex-GST. M365 includes desktop apps; Google is web-only at this tier. Annual billing.
Migration Scenarios & Costs
Google to M365
Key Benefits:
- Full desktop app access for power users
- Better offline capability
- Advanced security and compliance
- Stronger Australian software integration
M365 to Google
Key Benefits:
- Simpler administration and lower IT overhead
- Better real-time collaboration
- Consistent cross-platform experience
- Potentially lower per-user cost
Legacy Office to M365
Key Benefits:
- Cloud-based email and storage
- Anywhere access to documents
- Automatic updates and security patches
- Teams for modern collaboration
No Platform to Google
Key Benefits:
- Professional email with custom domain
- Shared file storage from day one
- Video conferencing included
- Minimal IT setup required
Frequently Asked Questions
Need Help Deciding?
Our certified consultants have migrated and managed both Microsoft 365 and Google Workspace for hundreds of Australian businesses. Get unbiased advice tailored to your team size, industry, and existing tools.