Aged Care Management Systems

Purchase orders, funding and reports still chased by hand? We build and connect the business systems aged care and retirement living providers run on.

  • 20+ years connecting business systems
  • Works with Xero, MYOB and the systems you already use
  • Fixed quote after a free chat
Aged care provider business systems for purchasing, finance and reporting

Back Office

The problem. Aged care and retirement living providers carry a heavy load of paperwork behind the scenes: purchase orders across facilities, funding and fees to reconcile, rosters to turn into pay, and reports for government and the board. When the systems involved don't talk to each other, staff fill the gaps by hand. We build and connect the aged care management systems that sit behind it: purchasing and approvals, finance, payroll links and reporting. You get less double handling, numbers you can trust, and more staff time for residents.

What Providers Tell Us

The back-office problems that take time away from residents

📋

Funding Reconciled by Hand

AN-ACC funding, resident fees and accommodation payments are checked against the accounts in spreadsheets every month.
Slow, and easy to get wrong
📝

Purchasing Across Facilities

Each site orders its own way, approvals wait on managers who are on the floor, and head office can’t see what’s been committed.
Spending hard to control
🔗

Systems That Don’t Talk

The care system, rostering, payroll and finance each hold part of the picture, so the same details are entered more than once.
Double handling
📊

Government Reporting

Quarterly financial reports and quality indicator data are pulled together by hand from several systems.
Hours lost every quarter

What We Build and Connect

Purchasing and Approvals

Fixed quote

Purchase orders raised at each facility and approved from a phone, within set limits, then passed straight to the accounts

  • Orders raised on site
  • Approvals from a phone
  • Spending limits by role
  • Approved orders into the accounts
  • Spending by facility

Connects to: Your accounting or finance system

Finance and Funding

Fixed quote

Resident billing, funding and accommodation payments matched to the accounts automatically

  • AN-ACC funding reconciliation
  • Daily fee billing
  • Accommodation payments (RADs and DAPs)
  • Resident statements
  • Month-end checks

Connects to: Your care and finance systems

Rostering to Payroll

Fixed quote

Shifts worked flow from rostering into payroll and costs into the accounts, with qualifications checked along the way

  • Timesheets from rostering
  • Award rules applied
  • Qualification and training records
  • Agency staff costs
  • Labour cost by facility

Connects to: Your rostering and payroll systems

Reporting Across Facilities

Fixed quote

Financial and operational numbers from every facility in one set of reports, refreshed automatically

  • Results by facility
  • Occupancy and funding
  • Quarterly financial report data
  • Quality indicator data
  • Board reports

Connects to: All of the above

Different Providers, Different Needs

What each type of provider usually needs

Residential Aged Care

Funding and fees that match the accounts
  • AN-ACC funding records
  • Occupancy and bed tracking
  • Resident billing
  • Purchasing across sites
  • Quality indicator reporting

Best For: Residential care homes

Retirement Villages

Village costs and charges kept under control
  • Village finances
  • Resident charges
  • Maintenance requests and costs
  • Purchasing and approvals
  • Reports by village

Best For: Independent living and serviced apartments

Home Care Providers

Services delivered, billed and paid without retyping
  • Client funding and budgets
  • Care worker shifts to payroll
  • Services delivered to billing
  • Claims
  • Reports by client and program

Best For: Providers delivering care in the home

Groups With Several Facilities

One clear view across every facility
  • Shared purchasing
  • Results by facility
  • Several companies in one view
  • Head office approvals
  • Board reporting

Best For: Providers running several homes or villages

Australian Aged Care Compliance

The systems we build and connect keep the records Australian providers need for AN-ACC funding, the Aged Care Quality Standards and government reporting, so the information is there when it's asked for. Clinical care and medication records stay in your care system; we connect to it rather than replace it.

  • AN-ACC funding records and reconciliation
  • Data for the Quarterly Financial Report
  • Aged Care Quality Standards reporting support
  • Incident and complaint records
  • Staff qualification and training records
  • Privacy (Australian Privacy Principles)
  • Quality indicator data collection
  • Prudential records for accommodation payments
Aged care compliance records for funding and quality standards

Our Retirement Living Work

Systems we've built for providers, including one we've looked after since 2014.

Purchase Order Approval System

2014 – current

A custom purchase order and approval system for a large retirement living provider. Managers approve orders from their phones across multiple facilities, and approved orders flow straight into the accounting system.

Care Coordination Platforms

Aged care providers

Platforms that help aged care teams coordinate care: medication tracking, family portals and compliance reporting, connected to the provider’s other systems.

Industries We Serve

Want Less Paperwork Behind the Scenes?

Tell us where your team spends time chasing orders, reconciling funding or building reports. In a free initial chat we'll talk it through, and if we can help, you get a fixed quote.